Introduction
Lustre Support (“we”, “us”, “our”) uses cookies on our website https://lustresupport.com (“our site”). This Cookie Policy explains what cookies are, how we use them, and how you can control them.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, phone) when you visit a website. They are widely used to make websites work, improve efficiency, and provide reporting information.
2. How We Use Cookies
We use cookies to:
- Make our website work smoothly.
- Understand how visitors use our site (analytics).
- Improve functionality and user experience.
- Remember your preferences (such as cookie consent).
We do not use cookies to collect sensitive information or to sell your data to third parties.
3. Types of Cookies We Use
- Strictly Necessary Cookies
Required for our website to function (e.g. security, page navigation). These cannot be switched off. - Performance/Analytics Cookies
Help us understand how visitors interact with our site (e.g. Google Analytics). This helps us improve content and usability. - Functionality Cookies
Allow us to remember choices you make (such as preferences). - Marketing/Targeting Cookies
May be set by third-party services (e.g. LinkedIn, Google Ads) to deliver relevant ads. We will only use these if you consent.
4. Third-Party Cookies
Some cookies may be set by external providers we use (such as Google, LinkedIn or other analytics/advertising tools). We do not control these cookies directly. For details, please check the relevant third-party privacy or cookie policies.
5. Managing Cookies
You can control and manage cookies in several ways:
- Use our cookie banner/pop-up to set your preferences.
- Change your browser settings to block or delete cookies.
- Note: If you disable certain cookies, some parts of our site may not function properly.
6. Updates to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated “last revised” date.
7. Contact Us
If you have any questions about our use of cookies, please contact us at:
📧 hello@lustresupport.com
📍 London, UK